For example, if your Windows computer keeps disconnecting from Wi-Fi, update the network drivers. If the hardwired connection is much faster than the wireless one, however, there may be more you can do to optimize your network. Is 5G The High-Speed Replacement for Cable. If your TV is streaming movies, turn it off. If you have TV service with Verizon, be sure the coax is screwed in. First try moving your router to a more central location. Use a high-quality, shielded USB or Thunderbolt 3 cable with each device. Click on Change Adapter Settings 3. If your network is still slower than you think it should be, and Wi-Fi isn't stable, restart your router. Chances are, if the other location has an open network, other people are using it, too. Note: If you have Verizon HSI service, check to make sure you installed filters on all phone devices, including fax machines and answering             machines, and make sure you do not have a filter between your phone jack and router. 2. Some dual-band routers manage this for you automatically. Any of these symptoms could be caused by interference affecting the Wi-Fi or Bluetooth signal: These general steps can help achieve a cleaner, stronger wireless signal: If you're using USB 3 or Thunderbolt 3 devices with your computer, you can limit their potential to interfere with nearby wireless devices: Avoid physical obstructions in the path of your wireless signal. Check helpful tips on how to resolve slow or intermittent connections. If you forgot your Wi-Fi password you can find your home wireless network name (SSID) and password (WPA2) on your router’s label. You can also check your router for more details on how to resolve issues you may be experiencing with your connection. He is also a systems administrator for an IT firm in Texas serving small businesses. Low interference potential: wood, glass, and many synthetic materials, Medium interference potential: water, bricks, marble, High interference potential: plaster, concrete, bulletproof glass. This is the least likely reason for internet connection problems, but Wi-Fi could be failing on a computer that has incompatible software installed, including patches, services, and other software that modifies the networking capabilities of the operating system. Apple makes no representations regarding third-party website accuracy or reliability. How to Measure Your Wi-Fi Signal Strength. If two neighboring locations run unsecured Wi-Fi networks with the same name (SSID), your devices may connect to the wrong network without your knowledge. If your Samsung TV is not detecting any wireless network or it keeps losing internet connection, there may be various possible causes behind the problem. This misdirection causes all of the problems mentioned above, including a momentary loss and reconnect of Wi-Fi as you leave one network and join another. Learn more about how-to find your Wi-Fi password. Make sure you did not accidentally disable Wi-Fi access for that device. For example, a metal surface between your Bluetooth mouse and computer could cause the mouse to perform poorly, and a metal-reinforced concrete floor between your Wi-Fi router and Wi-Fi device could cause poor Wi-Fi performance. It'd also be wise, and kind, of you to tell your neighbor that he should set up a Wi-Fi password (or a dedicated, but still password-protected guest network) because people could easily be stealing his Wi-Fi. Outdated or missing driver or firmware. 1. You can also find your password online in My Verizon or in the My Fios app.